Data Protection
DATA PROTECTION AT CONTCEPT
As a communications agency, not only what we say matters to us, but also how we handle your information: transparently, securely and to the point.
In this privacy notice, you will learn what happens to your data when you visit our website, apply to us or work with us.
Who is responsible?
Contcept Communication GmbH
Hardturmstrasse 76
8005 Zürich, Schweiz
E-mail: contact@contcept.ch
Phone: +41 43 501 33 00
Your direct contact for data protection questions: Andreas Messerli andreas.messerli@contcept.ch
1. Our basic rules
We stick to the rules of the game: We process personal data in accordance with Swiss data protection law (in particular the revised FADP) and – where applicable – the European General Data Protection Regulation (GDPR). We collect only the data we really need: to operate our website securely, respond to your inquiries, send exciting newsletters or find the best talents for our team.
2. When you visit our website (server data)
As soon as you access our website, our server automatically stores basic technical data. This includes your IP address, the date and time, your browser and your operating system.
Why we do this: Not to spy on you, but to ensure that our website runs stably and without errors and is protected against hacker attacks (this is our so-called “legitimate interest”).
- Why we do this: Not to spy on you, but to ensure that our website runs stably and without errors and is protected against hacker attacks (this is our so-called “legitimate interest”).
3. Contact form and inquiries
If you call us, write an e-mail or use our form, we store the information you provide to us (name, company, e-mail, your request).
Why we do this: Not to spy on you, but to ensure that our website runs stably and without errors and is protected against hacker attacks (this is our so-called “legitimate interest”).
- Why we do this: We use this data for exactly one purpose – to respond to you in the best possible way and to prepare or implement possible joint projects.
4. Our newsletter
Would you like to read our updates? We are delighted. For the newsletter, we store your e-mail address and, if applicable, your name.
Why we do this: So that we can send you relevant content. You can unsubscribe at any time by clicking the unsubscribe link in the newsletter. After that, we will no longer use your data for this purpose.
5. When you apply to us
Would you like to become part of the Contcept team? If you send us your CV, your portfolio or references, we treat this data as strictly confidential.
Why we do this: We use the data exclusively to review your application. If it is not a fit at the moment, we delete your documents after the process has been completed – unless we agree that we may keep you in our talent pool for future jobs.
- Why we do this: We use the data exclusively to review your application. If it is not a fit at the moment, we delete your documents after the process has been completed – unless we agree that we may keep you in our talent pool for future jobs.
6. Cookies & smart technologies
So that our website functions smoothly and we understand which topics really interest you, we use cookies and similar digital helpers.
- Technically necessary: We absolutely need these cookies so that the site functions. They run automatically. More information:
- Analytics & AI performance: We want to continuously improve our offering. For this purpose, we use tools (such as Google Analytics 4 or AI-supported analyses) to evaluate clicks and trends. However, we only do this once you have actively given us the green light in the cookie banner. You can revoke your consent at any time.
7. Social media & external links
We are active on LinkedIn, Instagram, Facebook and YouTube. If you click on one of these links, you leave our website. From that moment on, the data protection rules of the respective platform operators apply.
In some cases, we embed external content (such as maps, videos or fonts) directly on our website. Here too, technical data is transmitted to the providers of these services, provided that you have consented to this in the cookie banner or it is technically absolutely necessary.
8. Who else sees your data? (Recipients & abroad)
We do not sell your data. We only pass it on to partners when this is necessary for our work – for example to our hosting provider, IT service provider or the tool we use to send newsletters. These partners work strictly according to our instructions.
Sometimes we use services from international providers (e.g. Google). In doing so, data may flow to countries outside Switzerland or the EEA. If this happens, we ensure through legal guarantees (such as standard contractual clauses) that your data is just as safe there as it is here.
9. Retention period & security
We do not collect mountains of data. We keep your data only as long as we need it for the respective purpose or as the law requires us to do so. After that, we delete or anonymise it.
Security: We protect your data with modern technical and organisational measures (e.g. encrypted transmission) against loss, misuse or unauthorised access.
10. Your data, your rights
You remain in control at all times. Within the framework of applicable law, you may:
- Request information about what data we hold about you and for what purpose (right of access).
- Fehlerhafte oder unvollständige Daten berichtigen lassen (Recht auf Berichtigung).
- Have incorrect or incomplete data rectified (right to rectification).
- Request that the processing be restricted, for example if you dispute the accuracy of the data (right to restriction).
- To receive your data in a structured, commonly used and machine-readable format, or to have it transferred directly to another provider (right to data portability).
- To object to the processing of your data, in particular in the case of direct marketing or processing based on a legitimate interest (right to object).
- You may withdraw any consent you have given (e.g. for cookies or newsletters) at any time, with effect for the future.
To do so, simply send a short e-mail to andreas.messerli@contcept.ch.
Do you believe that we are not complying with the rules? Then you can lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or with a competent supervisory authority in the EU/EEA area. (But it is best to talk to us first – we almost always find a solution).
11. Changes
The digital world evolves quickly, and laws change. We therefore update this statement from time to time. The version currently published here on the website always applies.
Zurich, June 2026